The dealership was able to pick up my car for service which was a big time saver. I was timely informed when my car arrived at the dealer. I was contacted to review the service I requested. The car was returned in great shape with all issues addressed. I couldn't ask for more!
Excellent service! During the Covid-19 crisis they stepped up and offered free valet service. Picked up the car, performed all the service work needed, and returned it like it left, only better. 🙂 Communication from Greg and the valet service was perfect, keeping me in the loop at every step. I just don't see how it could have been any better! Thanks very much!!!
Excellent service. The valet service met all of my expectations and more. I will continue to use Essence Maserati for all of my service needs.
Greg was very helpful and kept me updated throughout the service process. He generously provided a loaner vehicle for a week while my car was in the shop. Car is running well after the service.
I am old school individual , don't use internet much , 1st time purchasing vehicle , am 500 miles from dealer , my son was able to test drive & relay results , Adam & Sam were very helpful , very patient with all my insecurities & questions , very accomadating , would highly recommend dealership to anyone interested in purchasing vehicle , thanks Don Fross Hays , KS
Well I’m concerned that the technician did not turn off the (A!) AutoStop/Start notification which was not on before. Light. Still on now!
Jeff and the team at Essence Maserati Alfa Romeo were great. Jeff was very friendly and kept me up to date with the entire service process from picking up my car at my house to servicing, to final drop off back at my house. It was a pleasure working with him!
My recall work was completed in the amount of time that they had estimated. Greg was very friendly and the waiting area was comfortable. (don’t forget to check your water stock in the mini fridge)
Love the way they handled the service. They also the car was delivered to my house
My buying experience with Adam Assi was seamless and stress free. The car looked exactly as it was described online when I saw it in person. I would definitely buy from Essence Maserati again.
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